At Henari, we take pride in producing high-quality handmade goat milk soaps.
Due to the personal and hygienic nature of our products, we do not accept returns or exchanges for change of mind.
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We may request photographs of the product and packaging to assess the issue.
Where appropriate, we will provide a replacement, store credit, or refund in accordance with Australian Consumer Law.
For assistance, please contact us through the contact details provided on our website.
Naturally Unique — Just Like Nature Intended
At Henari, every soap is carefully handmade using natural ingredients. Because each bar is individually crafted, slight variations in color, texture, and shape may occur from batch to batch. These natural differences are a hallmark of authentic artisan soap and do not affect quality or performance.
